Privacy Policy

1. Privacy Policy

At Terahealth ("we", "us", "our"), we are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

We aim to handle personal information in accordance with applicable data protection requirements, including GDPR rights where they apply.

1.1 Information We Collect

We collect personal information that you voluntarily provide to us when you:

• Prepare and send a partnership inquiry through your email application
• Prepare and send a general contact message through your email application
• Contact us directly by email, phone, WhatsApp, or another channel you choose

Types of information we may collect include:

• Full name
• Business email address
• Company name and position
• Phone number (WhatsApp)
• Country / Region
• Business type (distributor, retailer, etc.)
• Products of interest
• Any other information you choose to provide

1.2 How We Use Your Information

We use your information for the following purposes:

• To respond to your inquiries: We process your partnership requests, quote requests, and other communications.
• To manage requested communications: We use the details you send to route and respond to your request.
• To comply with legal obligations: We may process your information to comply with applicable laws and regulations.

1.3 Data Sharing & Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: We may share your information with third-party vendors who perform services on our behalf (e.g., email delivery, form processing).
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred.

1.4 Data Security

Contact forms on this website prepare a draft in your email application; the website itself does not directly transmit the completed form. Messages you choose to send are then handled through the selected communication provider and our business email processes.

No method of electronic communication is completely secure. Please avoid sending sensitive personal, medical, payment, or authentication information through general inquiry channels.

1.5 Your Rights (GDPR)

If GDPR applies to the processing of your information, your rights may include the following, subject to the conditions and exceptions in applicable law:

• Right to Access: Request a copy of your personal data.
• Right to Rectification: Request correction of inaccurate or incomplete data.
• Right to Erasure ("Right to be Forgotten"): Request deletion of your personal data.
• Right to Restrict Processing: Request limitation of how we use your data.
• Right to Data Portability: Request transfer of your data to another controller.
• Right to Object: Object to processing based on legitimate interests.
• Right to Withdraw Consent: Withdraw previously given consent at any time.

To make a privacy request, email info@terahealth.com.tr with the subject “Privacy Request”.

1.6 Cookie Policy

The current website code does not set first-party analytics or advertising cookies. Basic browser and server technologies may still process technical information needed to deliver pages, and third-party destinations you open from this site are governed by their own privacy policies.

You can inspect or clear site data through your browser settings. This notice should be updated before any analytics, advertising, embedded media, or additional storage technology is introduced.

2. Contact Us

If you have questions or requests concerning this Privacy Policy, contact us at: